VoIP

Interra International Adopts Cypress Communications Fully Managed VoIP Solution C4 IP

After using another VoIP product for three years as its corporate communication media, Interra International, an international food-trading company is boosting its communication infrastructure by adopting a fully managed VoIP solution. Interra deemed it necessary to adopt a new and more robust VoIP solution, and it chose Cypress Communications’ C4 IP, one of the world’s premier hosted voice and multimedia solution for small-to-medium sized businesses.

Cypress Communications fully managed VoIP product is what Interra exactly needs. With the company’s growing demand for a reliable and more cost-efficient communication tool for its regional offices, Interra would definitely benefit from what Cypress’ VoIP product has to offer.

Reid Thiel, chief information officer at Interra said that C4 IP’s 24-hour customer support suits well with the international nature of Interra’s business operations. Thiel also pointed out C4 IP’s ease of remote connectivity via its find me/follow me feature, a nifty way of redirecting calls based on time, location and availability of users.

Another reason why Interra selected Cypress’ C4 IP is its tight integration with Microsoft Office, more particularly its seamless unification with email and voice feature of Microsoft Outlook.

“Communication is the foundation of our day-to-day business, and C4 IP gives us what we need to get the job done. Our old provider made us to choose either the desktop phone or softphone, so we had to use a residential VoIP product to make up the difference,” says Thiel.

Being an enterprise-class, hosted VoIP solution, C4 IP allows for multi-location companies and remote employees to communicate seamless throughout the enterprise. And this is exactly what Interra needs for its main company office to communicate effectively and efficiently with its regional offices via a streamlined communication gateway.